COREFIT ORTHOTICS® SATISFACTION GUARANTEE

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If you are not completely satisfied with your Corefit Orthotics, simply return your purchase (with original packaging) within 30 days of purchase date. We will refund your purchase price or replace them.

LOST or STOLEN SHIPMENTS: Upon confirmed delivery by USPS to the shipping address provided, Corefit Orthotics considers its delivery obligation fulfilled. We are not responsible for and will not issue refunds for confirmed parcel deliveries which have been lost or stolen after delivery.

Simply call 1-800-672-4987 for a Returns Authorization Number. A restocking fee of $10 will apply

Return and Refund Policy

Last updated: February 11, 2024

Thank you for shopping at Corefit Custom Orthotics .

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to California Leather Jobbing Corp, 1812 West Burbank Blvd Box 617 Burbank, CA 91506.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Corefit Custom Orthotics , accessible from www.custom-insoles.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You purchased the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: Sales@custom-insoles.com
  • By phone number: 800.672.4987

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and a $10 restocking fee will be deducted.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 60 days
  • The Goods are in the original packaging

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Corefit Website Returns
13937 Daventry St.
Pacoima, CA 91331-3513

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend a trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery. Upon confirmed delivery by USPS to the shipping address provided, We considers Our delivery obligation fulfilled. We are not responsible for and will not issue refunds for confirmed deliveries which have been lost or stolen after confirmed delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: Sales@custom-insoles.com
  • By phone number: 800.672.4987